Hp printer scanner
Author: u | 2025-04-25
HP ENVY 6055e Wireless All-In-One Color Printer, Scanner, Copier with Instant Ink and HP (223N1A) HP Inc. 3.9 out of 5 stars with 2025 ratings scanner and printer computer color printer and scanner hp printer and scanner hp printer scanner printer scanner copier printer ini printer aper laser printer scanner desktop scanner printer inj HP ENVY 6055e Wireless All-In-One Color Printer, Scanner, Copier with Instant Ink and HP (223N1A) HP Inc. 3.9 out of 5 stars with 2025 ratings scanner and printer computer color printer and scanner hp printer and scanner hp printer scanner printer scanner copier printer ini printer aper laser printer scanner desktop scanner printer inj
Shop Scanner,scanner Printers - HP
@drbrittany, Welcome to the HP Support Community!I'm afraid this could be a hardware failure with the Scanner component in the printer. Let us try these steps that may resolve this issue.Reset the printer With the printer turned on, disconnect the power cord from the rear of the printer. Wait at least 60 seconds. Reconnect the power cord to the rear of the printer. Turn ON the printer, if it does not automatically turn on. Wait until the printer is idle and silent before you proceed.Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.Update the printer firmwareClick here to download and install the latest firmware from your computer.Click here to know different methods of updating printer firmware.Check the scanner bar functionalityPerform a visual test of the scanner mechanism to see if it is jammed. Remove any original documents or photos from the scanner glass. Lift the scanner lid slightly, and then press the Copy button or icon. If the scanner light does not move, the scanner mechanism is likely jammed. If the scanner light moves half way or does not light up, the scanner component is broken. Keep me posted for further assistance.If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! KUMAR0307 I am an HP Employee IINFORMATION ON SCANNER DRIVER. I had installed the hp Photosmart 5520 printer driver on my old Mac and everything worked. I purchased a new MAC and the scanner didn't work by downloading the printer drives at the link scanner drivers now are no longer included in the printer installation drivers that you find at the address above but you can find the scanner drivers in Apple's APP, look for: hp easy scan utility.The HP site does not explain how to do it and does not explain how to fix the problem in hp support.INFORMAZIONE SU DRIVER SCANNER.hp Photosmart 5520 Avevo installato driver della stampante hp Photosmart 5520 sul mio vecchio Mac e tutto funzionava .Ho acquistato un nuovo MAC e lo scanner non non funzionava scaricando i drive della stampante al link I driver dello scanner non sono più compresi fra quelli di installazione della stampante.Trovate i driver dello scanner fra le APP di Apple , cercate hp easy Scan utility.A me sembra una follia...ma sono diventato matto per far funzionare lo scanner.Non capisco per quale motivo i driver dello scanner non sono più presenti fra quelli di installazione della stampante. quando l'avevo acquistata avevo scaricato i driver dal sito e tutto funzionava perfettamente.IHp Printer And Scanner - Target
To determine if the original outlet is causing the issue. If the error still displays with a different wall outlet, continue to the next step. Step 2: Check the scanner bar functionalityPerform a visual test of the scanner mechanism to see if it is jammed. Remove any original documents or photos from the scanner glass. Lift the scanner lid slightly, and then press the Copy button or icon. If the scanner light does not move, the scanner mechanism is likely jammed. Contact HP to service the printer. If the scanner light moves but the error still displays, continue to the next section. Additional troubleshootingDepending on your printer model, one or more of the following tasks might resolve the scanner issue. Reinstall the printer software: Uninstall the existing printer software and driver, and then install the latest version from HP Software and Driver Downloads. Restore factory default settings: For printers with touchscreen or menu-based control panels, locate the Restore Factory Defaults or similar menu under the Setup or Tools menu. Use a shorter USB cable and connect it to the PC directly: HP supports USB cables less than 3 meters (9 ft 10 in) in length. Additionally, connect the cable to an available port on the computer instead of through a USB hub or docking station. If the issue is not resolved, then the last resort would be to Contact HP to have the printer either repaired or replaced:HP Support can be reached by clicking on the following link: * Open. HP ENVY 6055e Wireless All-In-One Color Printer, Scanner, Copier with Instant Ink and HP (223N1A) HP Inc. 3.9 out of 5 stars with 2025 ratings scanner and printer computer color printer and scanner hp printer and scanner hp printer scanner printer scanner copier printer ini printer aper laser printer scanner desktop scanner printer inj HP ENVY 6055e Wireless All-In-One Color Printer, Scanner, Copier with Instant Ink and HP (223N1A) HP Inc. 3.9 out of 5 stars with 2025 ratings scanner and printer computer color printer and scanner hp printer and scanner hp printer scanner printer scanner copier printer ini printer aper laser printer scanner desktop scanner printer injAmazon.com: Hp Printer Scanner
Hi @RevRun,Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you.I understand the HP Print and Scanner Doctor is asking for an admin password and you don't know it, you have a few options to resolve this issue: Default Admin Password: Try using common default passwords such as "admin," "password," or leaving the password field blank.Reset the Printer: You can perform a factory reset on your HP OfficeJet Pro 8035e. Note that this will reset all settings to default, so you'll need to reconfigure the printer afterward. To reset the printer, follow these steps: On the printer's control panel, go to the "Setup" menu. Navigate to "Printer Maintenance" or "Service" menu. Select "Restore" or "Reset," and then choose "Restore Factory Defaults." Confirm the reset. The printer will restart and restore all settings to default. Windows Admin Account: Ensure that you are logged into a Windows account with administrative privileges. HP Print and Scanner Doctor might be requesting the Windows admin password. If you are not sure if your account has administrative privileges, go to "Settings" > "Accounts" > "Your info" and check if it says "Administrator" under your account name.Reinstall the HP Print and Scanner Doctor: Sometimes reinstalling the software can bypass certain issues. Download the latest version of HP Print and Scanner Doctor from the HP website and reinstall it.Refer to this document: HP OfficeJet Pro 8035e All-in-One Printer User manualI hope this helps. Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. A_GayathriHP Support Community Administrator. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan 10-16-2020 04:39 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product: Envoy 5660 Operating System: Microsoft Windows 10 (64-bit) Scanner has been fine until today when I tried to scan the printer said the connection to computer has been lost. But I can print from the computer so that's not true. Meanwhile, the computer puts up a sign saying "unable to connect with scanner." I tried to find the HP Scan directory on my computer which I used to be able to access but can't find it now. Anyway it's crazy. I rebooted computer and printer. I uninstalled and reinstalled printer. I had a major problem with a virus a month or so ago which culminated in my having to wipe the HD and do a clean install of Win 10. But the scanner has been working since them. I'm kerplexed. 15 REPLIES 15 10-19-2020 12:54 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post @Minus1 There are a few things we may need to consider, the fact that its printing fine but doesn't scan or copy shows that there's something wrong with the scanner feature, the first thing we need to do, is perform a hard reset on the printer to refresh all settings and here's how you do it:Step 1: Reset the printer and check the power sourceReset the printer to clear certain error states by calibrating the scannerAmazon.in: Hp Printer With Scanner
Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan Mincy 1 0 0 4,244 New member 05-30-2019 08:12 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product: Officejet PRO 8600 Plus Operating System: Microsoft Windows 10 (64-bit) Get many long vertical streaks when using copy function but they are not there when printing from desktop or scanning documents. Can I fix this and if so, how? 1 ACCEPTED SOLUTION 05-31-2019 02:58 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post @Mincy,Thank you for reaching out to the HP Support community! Are you using the flat-bed scanner glass or the top document feeder (ADF) to copy documents?Fingerprints, smudges, dust, or debris on the scanner glass, under the scanner lid, or in the document feed slot can cause lines and color bands.Cleaning these parts with a soft, lint-free cloth sprayed with glass cleaner should fix the issue.Let's try these steps: Make sure this printer is plugged into a direct wall, not a surge protector. Turn the printer on. Wait until the printer is idle and silent before you continue. With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 60 seconds. Clean the scanner glass. Follow the steps from this link Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the printer. Turn on the printer, if it does not automatically turn on. Try to copy/scan a document and check if the line still appears. If the vertical line shows up when making a copy from the ADF, follow the steps mentioned in this videoLet me know if this information helps. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping. ATHARVA_GP I am an HP Employee 1 person found this reply helpful Was this reply helpful? Yes No 3 REPLIES 3 05-31-2019 02:58 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post @Mincy,Thank you for reaching out to the HP Support community! Are you using the flat-bed scanner glass or the top document feeder (ADF) to copy documents?Fingerprints, smudges, dust, or debris on the scanner glass, under the scanner lid, orAmazon.com: Hp Scanner Printer
Officejet 6500 All-in-One printer series, HP Officejet 6500 All-in-One printer series E7, HP Officejet 6500 All-in-One printer series - E7 CB815-90002 Manual - Manual for HP Officejet 6500 All-in-One printer series, HP Officejet 6500 All-in-One printer series E7, HP Officejet 6500 All-in-One printer series - E7 CB815-90004 Manual - Manual for HP Officejet 6500 All-in-One printer series, HP Officejet 6500 All-in-One printer series E7, HP Officejet 6500 All-in-One printer series - E7 CB815-90005 Manual - Manual for HP Officejet 6500 All-in-One printer series, HP Officejet 6500 All-in-One printer series E7, HP Officejet 6500 All-in-One printer series - E7 CB815-90006 Manual - Manual for HP Officejet 6500 All-in-One printer series, HP Officejet 6500 All-in-One printer series E7, HP Officejet 6500 All-in-One printer series - E7 CB815-90007 Manual - Manual for HP Officejet 6500 All-in-One printer series, HP Officejet 6500 All-in-One printer series E7, HP Officejet 6500 All-in-One printer series - E7 CB815-90008 Manual - Manual for HP Officejet 6500 All-in-One printer series, HP Officejet 6500 All-in-One printer series E7, HP Officejet 6500 All-in-One printer series - E7 CB815-90009 Manual - Setup guide - For the Officejet 6500 All-in-One E7 printer series - For use in Europe, Middle East, and Africa (Slovenian, Swedish, Norwegian, and Danish) CB815-90018 Manual - Setup guide - For the Officejet 6500 All-in-One E7 printer series - For use in Europe, Middle East, and Africa (Bulgarian, Cree, Romanian, and Slovenian) CB815-90019 Manual - Setup guide - For the Officejet 6500 All-in-One E7 printer series - For use in Europe, Middle East, and Africa (English, Estonian, Lithuanian, and Latvian) Q3435-80005 Module - Ring Impedance Module - South Africa only CM741A-Motor_ADF Motor ADF - ADF motor unit - drives ADF rollers on the feeder assembly CM741A-Motor_Carriage Motor Carriage - Carriage motor - motor that drives the carriage assembly CM741A-Motor_Scanner Motor Scanner - Scanner unit motor - drives the scanner unit to scan documents to be copied, fax, or scanned. CM741A-MTR_Srvce_Station Motor Service Station - Service station stepper motor (does not include cable) - moves the rack vertically in the service station assembly CM741A-Overlay Overlay - Overlay unit which covers the control button or display (english overlay only), control panel or display sold seperately. CM741A-Pad_ADF Pad ADF - Pad separator - (located on ADF unit) assembled from plastic and rubber components; to help in separating sheet of media during faxing, scanning, or copying. CM741A-Pad_Tray Pad Tray - Pad separator - (located on tray) assembled from plastic and rubber components; to help in separating sheet of media during printing C2890-60107 PC Board - Main PC Board for HP CZ296B CM741A-PC_BRD PC Board - Ink cartridge carriage assembly pc board - includes carriage pc board only CM741A-PC_BRD_DC PC Board DC - Internal power supply board - power cable plugs on this assembly, remove covers to install pc board. CM741A-Pinchwheel Pinchwheel - Pinch assembly kit - includes all required pinch wheels, pinchwheel mounts and springs C8413-40030 Plug - RJ11 Plug - Inserted into the RJ11 socket when not in use Q3093-40033 Plug - RJ45. HP ENVY 6055e Wireless All-In-One Color Printer, Scanner, Copier with Instant Ink and HP (223N1A) HP Inc. 3.9 out of 5 stars with 2025 ratings scanner and printer computer color printer and scanner hp printer and scanner hp printer scanner printer scanner copier printer ini printer aper laser printer scanner desktop scanner printer injShop Printer and Scanner - HP
Roller assembly - Includes the pickup roller, drive shaft, gear and bushing/retainer Q2669A-Manual_Laser Service Manual - Printer Service Manual - Includes troubleshooting, error messages, paper jams, parts and parts diagrams. RM1-0915-000CN Speaker - Speaker assembly - Includes the round speaker and cable assembly RC1-2544-000CN Spring - Torsion spring for HP LaserJet 3000 Series 5185-7441 Tool - Scanner hinge tool (wire-form) - Used to support the scanner assembly, and to keep it from falling, while the assembly is be removed from the printer (when the scanner link assemblies are being removed) RC1-2560-000CN Tray - Scanner output tray (U-shaped wire-form) RM1-0858-000CN Tray Assembly - Printer paper input (pickup) tray assembly - Includes the U-shaped paper tray with the pull-out extender, paper stop, and translucent cover RM1-0859-000CN Tray Assembly - Printer face-down output (delivery) tray assembly - Includes small flat tray with the pull-out extender RM1-0893-000CN Tray Assembly - Scanner input paper tray assembly - Includes the tray base, adjustable width guides with gear mechanism for HP printer. LaserJet 3015 printer parts listComments
@drbrittany, Welcome to the HP Support Community!I'm afraid this could be a hardware failure with the Scanner component in the printer. Let us try these steps that may resolve this issue.Reset the printer With the printer turned on, disconnect the power cord from the rear of the printer. Wait at least 60 seconds. Reconnect the power cord to the rear of the printer. Turn ON the printer, if it does not automatically turn on. Wait until the printer is idle and silent before you proceed.Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.Update the printer firmwareClick here to download and install the latest firmware from your computer.Click here to know different methods of updating printer firmware.Check the scanner bar functionalityPerform a visual test of the scanner mechanism to see if it is jammed. Remove any original documents or photos from the scanner glass. Lift the scanner lid slightly, and then press the Copy button or icon. If the scanner light does not move, the scanner mechanism is likely jammed. If the scanner light moves half way or does not light up, the scanner component is broken. Keep me posted for further assistance.If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! KUMAR0307 I am an HP Employee
2025-04-13IINFORMATION ON SCANNER DRIVER. I had installed the hp Photosmart 5520 printer driver on my old Mac and everything worked. I purchased a new MAC and the scanner didn't work by downloading the printer drives at the link scanner drivers now are no longer included in the printer installation drivers that you find at the address above but you can find the scanner drivers in Apple's APP, look for: hp easy scan utility.The HP site does not explain how to do it and does not explain how to fix the problem in hp support.INFORMAZIONE SU DRIVER SCANNER.hp Photosmart 5520 Avevo installato driver della stampante hp Photosmart 5520 sul mio vecchio Mac e tutto funzionava .Ho acquistato un nuovo MAC e lo scanner non non funzionava scaricando i drive della stampante al link I driver dello scanner non sono più compresi fra quelli di installazione della stampante.Trovate i driver dello scanner fra le APP di Apple , cercate hp easy Scan utility.A me sembra una follia...ma sono diventato matto per far funzionare lo scanner.Non capisco per quale motivo i driver dello scanner non sono più presenti fra quelli di installazione della stampante. quando l'avevo acquistata avevo scaricato i driver dal sito e tutto funzionava perfettamente.I
2025-03-27To determine if the original outlet is causing the issue. If the error still displays with a different wall outlet, continue to the next step. Step 2: Check the scanner bar functionalityPerform a visual test of the scanner mechanism to see if it is jammed. Remove any original documents or photos from the scanner glass. Lift the scanner lid slightly, and then press the Copy button or icon. If the scanner light does not move, the scanner mechanism is likely jammed. Contact HP to service the printer. If the scanner light moves but the error still displays, continue to the next section. Additional troubleshootingDepending on your printer model, one or more of the following tasks might resolve the scanner issue. Reinstall the printer software: Uninstall the existing printer software and driver, and then install the latest version from HP Software and Driver Downloads. Restore factory default settings: For printers with touchscreen or menu-based control panels, locate the Restore Factory Defaults or similar menu under the Setup or Tools menu. Use a shorter USB cable and connect it to the PC directly: HP supports USB cables less than 3 meters (9 ft 10 in) in length. Additionally, connect the cable to an available port on the computer instead of through a USB hub or docking station. If the issue is not resolved, then the last resort would be to Contact HP to have the printer either repaired or replaced:HP Support can be reached by clicking on the following link: * Open
2025-04-04Hi @RevRun,Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you.I understand the HP Print and Scanner Doctor is asking for an admin password and you don't know it, you have a few options to resolve this issue: Default Admin Password: Try using common default passwords such as "admin," "password," or leaving the password field blank.Reset the Printer: You can perform a factory reset on your HP OfficeJet Pro 8035e. Note that this will reset all settings to default, so you'll need to reconfigure the printer afterward. To reset the printer, follow these steps: On the printer's control panel, go to the "Setup" menu. Navigate to "Printer Maintenance" or "Service" menu. Select "Restore" or "Reset," and then choose "Restore Factory Defaults." Confirm the reset. The printer will restart and restore all settings to default. Windows Admin Account: Ensure that you are logged into a Windows account with administrative privileges. HP Print and Scanner Doctor might be requesting the Windows admin password. If you are not sure if your account has administrative privileges, go to "Settings" > "Accounts" > "Your info" and check if it says "Administrator" under your account name.Reinstall the HP Print and Scanner Doctor: Sometimes reinstalling the software can bypass certain issues. Download the latest version of HP Print and Scanner Doctor from the HP website and reinstall it.Refer to this document: HP OfficeJet Pro 8035e All-in-One Printer User manualI hope this helps. Take care and have a good day.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. A_GayathriHP Support Community Administrator.
2025-04-20Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan 10-16-2020 04:39 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product: Envoy 5660 Operating System: Microsoft Windows 10 (64-bit) Scanner has been fine until today when I tried to scan the printer said the connection to computer has been lost. But I can print from the computer so that's not true. Meanwhile, the computer puts up a sign saying "unable to connect with scanner." I tried to find the HP Scan directory on my computer which I used to be able to access but can't find it now. Anyway it's crazy. I rebooted computer and printer. I uninstalled and reinstalled printer. I had a major problem with a virus a month or so ago which culminated in my having to wipe the HD and do a clean install of Win 10. But the scanner has been working since them. I'm kerplexed. 15 REPLIES 15 10-19-2020 12:54 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post @Minus1 There are a few things we may need to consider, the fact that its printing fine but doesn't scan or copy shows that there's something wrong with the scanner feature, the first thing we need to do, is perform a hard reset on the printer to refresh all settings and here's how you do it:Step 1: Reset the printer and check the power sourceReset the printer to clear certain error states by calibrating the scanner
2025-04-23Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan Mincy 1 0 0 4,244 New member 05-30-2019 08:12 AM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post Product: Officejet PRO 8600 Plus Operating System: Microsoft Windows 10 (64-bit) Get many long vertical streaks when using copy function but they are not there when printing from desktop or scanning documents. Can I fix this and if so, how? 1 ACCEPTED SOLUTION 05-31-2019 02:58 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post @Mincy,Thank you for reaching out to the HP Support community! Are you using the flat-bed scanner glass or the top document feeder (ADF) to copy documents?Fingerprints, smudges, dust, or debris on the scanner glass, under the scanner lid, or in the document feed slot can cause lines and color bands.Cleaning these parts with a soft, lint-free cloth sprayed with glass cleaner should fix the issue.Let's try these steps: Make sure this printer is plugged into a direct wall, not a surge protector. Turn the printer on. Wait until the printer is idle and silent before you continue. With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 60 seconds. Clean the scanner glass. Follow the steps from this link Plug the power cord back into the wall outlet. Reconnect the power cord to the rear of the printer. Turn on the printer, if it does not automatically turn on. Try to copy/scan a document and check if the line still appears. If the vertical line shows up when making a copy from the ADF, follow the steps mentioned in this videoLet me know if this information helps. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping. ATHARVA_GP I am an HP Employee 1 person found this reply helpful Was this reply helpful? Yes No 3 REPLIES 3 05-31-2019 02:58 PM HP Recommended Mark as New Bookmark Subscribe Permalink Print Flag Post @Mincy,Thank you for reaching out to the HP Support community! Are you using the flat-bed scanner glass or the top document feeder (ADF) to copy documents?Fingerprints, smudges, dust, or debris on the scanner glass, under the scanner lid, or
2025-03-29